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Glossary


Account
An account on a tenant

Bot-Instance
A copy of a robot without a logic container

Business Bot
See Business Logic.

Business Logic
A container that contains the logic for an application case and requires a bot instance for operation.

Dialog Designer
A tool for creating user dialogs between users and chatbots

Docker
A tool for automated application distribution

Hosts
A computer system

LDAP
Lightweight Directory Access Protocol - Lightweight directory access protocol, is a network protocol for querying and modifying information of distributed directory services

NLP
Natural Language Processing - the processing of natural language information

Notifications
Options how contact persons are notified in case of an alarm using different channels (e.g., e-mail, SMS, instant message)

Message group
A group of mobile users to receive instant messages

Notification
A message associated to an event created for an expected situation

OpenNLP
Apache OpenNLP is an open source library that provides solutions for some of the natural language processing tasks through its APIs and command line tools

RPM Package Manager
Package management system for Linux distributions

Plugin
See Business Logic.

REST
Representational State Transfer (abbreviated REST) is a paradigm for software architecture of distributed systems, especially for web services. REST is an abstraction of structure and is a simple alternative to similar methods such as SOAP and WSDL.

RMI
Remote Method Invocation - a communication protocol and programming interface of the Java programming language.

Service
Service of a host to be monitored

SOAP
Simple Object Access Protocol - is a network protocol that can be used to exchange data between systems and perform remote procedure calls.

SSL
Secure Sockets Layer, the old name for Transport Layer Security (TLS), a network protocol for the secure transmission of data

System Integration
A connector to connect an IT system to the Business Bot Platform

Tenant
A customer (or company) or client who shares the system resources on the same server and software system without access to the data, user management, and other components

Distribution list
A list of mobile users who are not members of a group to receive instant messages

Web Installer
The Web Installer is a web page you can visit in your browser to set up and configure the platform

Webservice
provides an interface for system-to-system or application communication over networks such as the Internet. This involves exchanging data and calling functions on remote systems.

Widget
A web-based software component within a window (frame)

Widget-Instance
A copy of the widget (see widget)

WSDL
Web Services Description Language (WSDL) is a platform-, programming language- and protocol-independent description language for network services (web services) for the exchange of messages based on XML.

XML
Extensible Markup Language is a markup language for representing hierarchically structured data in the format of a text file that is readable by both humans and systems.