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Media Administration

The BBP FileStore is the internal file storage of the Business Bot Platform. All files received and sent by chatbots of the platform are stored in the file store. The storage location is defined in the configuration file bbp.properties with the parameter System.InstantMessenger.FileStoreDir.

The BBP FileStore is accessible via a web service to fetch files. This is necessary so that the files stored in the BBP FileStore can be accessed by Instant Messengers. By default, the Web Service address of the platform is configured to demo.bbp.local. If a public service (e.g. Microsoft Teams) is to be used, the external or publicly accessible web service address must be configured for the service (e.g. chat.company.com). The web service address is defined with the parameter System.InstantMessenger.FileStore.WebAddress.

Files in the BBP FileStore can be administered via the administration panel of the platform. The following functions are available for selection:

  • Display media files
  • Create thumbnails of the media files
  • Download media files
  • Delete individual or all files
  • Create permanent download link of a media file
  • Viewing the files as a list or table
  • Statistics on storage space usage in the BBP FileStore

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Supported media files for thumbnails

The platform can generate appropriate thumbnails for files. The following file formats are supported as preview images:

Documents: html, txt, rtf, pdf, doc, docx (requires OpenOffice)

Images: bmp, gif, jpg, png, tiff

Videos: avi, flv, wmv