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Action Items

Introduction

Action elements of a Business Bot are the activities that a Business Bot have to fulfill. For example, to retrieve a text, create an image, or retrieve information from the Internet. The action item list includes various action items linked to the plug-in function of the Business Bot. For example, behind action element @[ActionItem.ShowArticle] is plugin function getArticle(@Article.Name]. The plugin function expects a parameter (for searching an article) which corresponds to the name of the entity attribute, so in this example @[Article.Name] is the entity attribute.

Manage action items

Create action item

You can create an action item using the following web form:

Navigation bar: Dialogue DesignerDialogue Container Management → in the action field of the dialogue container Action Item ManagementCreate action item

The following data is required to create the action item:

Parameter Example value Description
Action name ActionItem.ShowArticle Unique name
Description Show Wiki article Brief description of purpose
Plugin Function getArticle(searchKeyword) Selection of the function provided by the Business Bot
Entity attributes of the selected plugin function @[Article.Name] Selection and order of the entity attributes for the plugin function

Modify action item

You can modify an action item using the following web form:

Navigation bar: Dialogue DesignerDialogue Container Management → in the action field of the dialogue container Action Item ManagementActions [Settings]

Delete action item

You can delete an action item using the following web form:

Navigation bar: Dialogue DesignerDialogue Container Management → in the action field of the dialogue container Action Item ManagementActions [Delete]

The user will be prompted to confirm the delete action.

Notice

An action item can be deleted, even if it is used in dialogues of the dialogue management.