Distribution Channels¶
Distribution channels facilitate the transmission of messages using different communication ways (Widgets, API aso.) as well as to a fixed number of mobile users. It does not matter which messenger the mobile user uses. Distribution channels are distribution lists and message groups.
Use a distribution list to send a web message to multiple people from different divisions of the company, for example, John Doe from the project team, Jane Doe from the sales team, and James Smith from the support team.
Use a message group to send a web message to multiple people from the same business unit, e.g. Jennifer Miller, Lisa Brown, and Paul Wilson from the Sales team responsible for product X.
Distribution List¶
A message distribution list consists of at least two mobile users. The mobile users must be created beforehand.
Create Distribution List¶
You can create a distribution list using the following web form:
Navigation bar: Widgets → Distribution Lists →
Create List
The following data is required to create the distribution list:
| Parameter | Example value | Description |
|---|---|---|
| Name | TLGroup-01 | Unique Name |
| Description | Distribution list Telegram 01 | Short description of the purpose |
| Should be active? | Yes | Status of the distribution list |
| Member(s) | User1, User2, … | Recipient |
Modify Distribution List¶
You can modify a distribution list using the following web form:
Navigation bar: Widgets → Distribution Lists → Actions [Settings]
Delete Distribution List¶
You can delete a distribution list using the following web form:
Navigation bar: Widgets → Distribution Lists → Actions [Delete]
Message Group¶
A message group consists of at least two mobile users. The mobile users must be created beforehand.
Create Message Group¶
You can create a message group using the following web form:
Navigation bar: Widgets → Message Groups → Create Group
The following data is required to create the message group:
| Parameter | Example value | Description |
|---|---|---|
| Name | TLGroup-01 | Unique Name |
| Description | Messagegroup Telegram 01 | Short description of the purpose |
| Should be active? | Yes | Status of the message group |
| Member(s) | User1, User2, … | Group members |
Modify Message Group¶
You can modify a message group list using the following web form:
Navigation bar: Widgets → Message Groups → Actions [Settings]
Delete Message Group¶
You can delete a message group using the following web form:
Navigation bar: Widgets → Message Groups Lists → Actions [Delete]