Action Items¶
Introduction¶
Action elements of a Business Bot are the activities that a Business Bot
have to fulfill. For example, to retrieve a text, create an image, or
retrieve information from the Internet. The action item list includes
various action items linked to the plug-in function of the Business Bot.
For example, behind action element @[ActionItem.ShowArticle] is plugin
function getArticle(@Article.Name]. The plugin function expects a parameter (for searching an article) which
corresponds to the name of the entity attribute, so in this example @[Article.Name] is the entity attribute.

Manage action items¶
Create action item
You can create an action item using the following web form:
Navigation bar: Dialogue Designer → Dialogue Container Management → in the
action field of the dialogue container Action Item Management → Create action item
The following data is required to create the action item:
| Parameter | Example value | Description |
|---|---|---|
| Action name | ActionItem.ShowArticle | Unique name |
| Description | Show Wiki article | Brief description of purpose |
| Plugin Function | getArticle(searchKeyword) | Selection of the function provided by the Business Bot |
| Entity attributes of the selected plugin function | @[Article.Name] | Selection and order of the entity attributes for the plugin function |
Modify action item
You can modify an action item using the following web form:
Navigation bar: Dialogue Designer → Dialogue Container Management → in the
action field of the dialogue container Action Item Management → Actions [Settings]
Delete action item
You can delete an action item using the following web form:
Navigation bar: Dialogue Designer → Dialogue Container Management → in the
action field of the dialogue container Action Item Management → Actions [Delete]
The user will be prompted to confirm the delete action.
Notice
An action item can be deleted, even if it is used in dialogues of the dialogue management.